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GET
Metrics Summary

Metrics Summary

Returns aggregated key performance indicators (KPIs) for your interactions. This endpoint provides a high-level overview of your call and conversation volumes, success rates, and other important metrics.

Request

Headers

Query Parameters

Response

boolean
Whether the request was successful
object

Examples

Basic Request

With Date Range

Filter by Channel

Get metrics for voice calls only:

Response Example

Use Cases

Dashboard Overview

Build a KPI dashboard showing key metrics:

Monthly Reports

Generate monthly comparison reports:

Outcome Breakdown

Get detailed breakdown of outcomes.

Daily Metrics

Get day-by-day time series data.